Six Benefits of Written Standard Operating Procedures (SOPs) - The Writers For Hire

SIX BENEFITS OF WRITTEN STANDARD OPERATING PROCEDURES (SOPS) From training and hiring to communication to work policies and procedures, standard operating procedures or SOPs help companies stay organized, operate smoothly, and ensure that employees understand how to accomplish their assigned tasks. But here’s one thing we’ve learned from more than a decade of working with companies of all sizes: Even though nearly all companies have some sort of SOPs in place, they don’t always have them written down. Or if they do have them written down, it’s been years since they’ve reviewed or updated them. In most cases, it comes down to time. When day-to-day operations get hectic, internal projects are often the first to fall to the wayside. And while it’s true that writing, reviewing, and updating your company’s SOPs can be time-consuming, we think it’s worth it in the long run. Need a few reasons to make written SOPs a priority? Here are just a few benefits of having written SOPs? Try these: 1. Reduce employee training time. Training-related SOPs help standardize orientation and training. A written set of guidelines helps ensure that all new hires get the same training, on the same topics and responsibilities, in the same amount of time. Not only will this help ensure that new employees settle in quickly, it will also help save time and money in the long term. 2.Maintain consistency across your brand. You’ve worked hard to establish a very specific personality, look, feel, and tone for your brand. Protect that hard work by establishing a set of written branding standards.Tweet this A few possible items to cover:†¢ Use of your company’s logo, colors, and tagline†¢ Policies for employee social media use†¢ A style guide to ensure uniformity in written communication†¢ Guidelines for email formatting and signatures†¢ Rules for speaking to the media 3. Reduce errors and enhance productivity. Written SOPs can take the guesswork out of day-to-day operations and help ensure that all of your employees understand the processes, policies, and procedures associated with their jobs. And because they provide clear, written examples of what is expected from employees, SOPs are also helpful when developing employee review or development plans. 4. Meet legal requirements. Depending on your industry, you may be required to have written SOPs that protect your employees and/or customers and ensure that you won’t be held legally responsible if something goes wrong. 5. Establish a chain of command. Everyone in your company should have a clear idea of your company’s leadership structure, and this is especially important in situations where work products go through multiple stages of review and approval. 6. Transfer work easily. Most employees take a sick day here and there, but in the case of an extended absence, written SOPs make it easier to transfer work to another employee.By outlining how a task or project should be done, you’re making sure that any employee can complete the work with a little direction. Of course, these six benefits are only the tip of the SOP iceberg but you can probably see where we’re going with this: Written SOPs are an indispensable part of any organization.

Narrative on Culture Essay Example

Narrative on Culture Essay Example Narrative on Culture Essay Narrative on Culture Essay Culture Crossing Do you ever look at a complete stranger and immediately categorize that person? I will be the first to admit that I have done so more than I would care to acknowledge. I was definitely raised to look down upon people, especially the Jewish, in spite of what my parents will tell you. Although I was never actually told not to like or associate with a Jewish person, the adults in my family made it known that it was unacceptable by saying unpleasant things about them. I heard the jewish would come to nice neighborhoods, take them over, and ruin them. I also heard that they killed Jesus. It was inevitable that I too would see Jewish people as inferior to me. With all the bad things I heard, it only seemed natural. I thought Jewish people were arrogant, greedy, conniving, and uneducated. I thought they should leave our country because their religion and cultural beliefs were un-American. From the time I was a little girl through my early twenties I looked down upon Jewish people until I met Joel one day while I was working. It was a typical Friday at the Department of Motor Vehicles. It was fifteen minutes until closing time and the place was packed. I was about to call my next customer when a short man dressed in black and white from head to toe with long chin-brushing curls as sideburns wearing a black hat approached my window. He was a Hasidic Jew and I was not happy. I acknowledged him. Yes? Are you going to call this ticket number? Nope. Have a seat, I said annoyed. Im sorry to have bothered you. As he was sitting back down I noticed the ticket number he had in his hands. It was a dealer ticket. We stop calling dealers at 4:30 p. m because its time consuming. I was contemplating if I was going to tell him this or let him find out the hard way. There was a big sign by the ticket machine that clearly states that we dont accept dealer paperwork after 4:30 p. m. Some of my coworkers noticed him and started making fun of his clothes, yiddish accent and, stupidity for not reading the sign. Although I tended to agree with them, I decided to be nice and help this man because I was sick and tired of hearing my coworkers ridiculing him. He was, after all, in hearing distance. I motioned the Hasidic man up to my window with my index finger. Sir, I normally would not help you because we dont accept dealers after 4:30 p. m but, I see you only have one deal so I will help you just this one time. He smiled from ear to ear and thanked me. I knew from experience that Hasidic men are not allowed to touch an object at the same time as someone from the opposite sex so, I was very surprised when he handed me the papers through the bars rather than sliding th em underneath the window barrier. I didnt know what to do. Should I let the papers fall to the desk? I did not want to be impolite so I took the papers from him. After looking at his papers I soon realized that I would be unable to process the transaction and I delivered the bad news to him. Expecting the worst, I was ready for the hostile reply I usually get from anyone I give unpleasant news to. Instead, he was polite and humble. He thanked me over and over for taking him. I was pleasantly surprised and smiled. I told him the additional papers he needed and even wished him a good evening. He was walking away when he turned and asked, What is your name? Ann I suspiciously replied. My name is Joel. Have a great weekend Ann! I will see you first thing on Monday, he said cheerfully as he walked towards the door. I wondered what was wrong with him. I had never came across a Hasidic man like him. As the metal gates lifted to the D. M. V entrance Monday morning, I noticed Joel was the first in line. He waved. Oh, geez. That was weird. My coworkers took notice of him and started to tease me. Look, theres Annies special friend, said one. Annies curly locks is here, snorted another. I chose to ignore their snide remarks and called him up to my window. Good Morning Ann! How was your weekend? Joel asked. He placed a small tin of cookies on the counter. These are for you. They are from my brothers bakery in Brooklyn, he joyfully said as he slid the tin underneath the window bars. I told him that I couldnt accept them and thanked him. You have kids? Yes? Please take them home to your children then, he insisted. I took the cookies and hid them in my desk draw. Thank you Joel, that was very kind of you. My children will love the cookies. I hoped no one noticed the exchange. I did not want to be teased my coworkers. While editing and processing his paperwork, Joel started telling me jokes. They were funny but I didnt dare laugh because they were about the Jewish. Not all Hasidics are extremists, Ann, he laughed. I didnt know how to respond. I never met a Hasidic man that was as friendly and talkative as Joel. I wondered if he was from Kiryas Joel, the village within the town of Monroe where its residents strictly observe the Torah and its commandments. If he is, Im thinking he shouldnt be talking to me like this. Hasidic men are proscribed from associating with woman who are not their wives or relatives. What if another Hasidic witnessed him talking to me? Joel, do you live in Kiryas Joel? I shyly asked. Yes, I do. Why do you ask? Um, cant you get in trouble for talking to me? I had a hard time getting the words out. I was embarrassed. I have many rules but it doesnt mean that I follow them to a T? I was intrigued. I knew little about Hasidism. I determined this would be an excellent opportunity to learn. Would you mind if I asked you questions about your religion? I quietly asked. Joel gave me permission to ask him anything. As time went on, I called him right up to my window. None of my coworkers wanted to help him anyway and, I looked forward to our conversations. I asked him questions about everything from having sex through a hole in the sheet to having a holiday that they are ordered to get drunk. Joel eagerly shared his experiences in detail leaving nothing out. He explained holidays, the importance of tradition, and beliefs. I learned the life of a Hasidic from birth through marriage. Joel educated me on why they dress all in black, what kind of education they receive, gender roles, acceptable entertainment, and any other aspect that I thought to ask him about. He explained the discipline involved to abstain mainstream American culture. When he spoke about his arranged marriage, I began to understand and respect the idea behind it. It did seem safer in the big picture because partners were picked that were good for a lifetime not short infatuations. I was amazed how open-minded I was becoming. I had gained respect for his religion and became quite fond of Joel. I saw him as a whole person rather than the Hasidic Jew I once seen. My religious and cultural upbringing fostered my ignorance. I grew up feeling superior to people outside my culture and religion because I simply didnt know any better. Meeting Joel changed my view on culture and religion. Through sharing his traditions and beliefs, I realized that other cultures interact differently and its often misconceived as rudeness, anger and, foolishness. Getting to know Joel made me see that our cultural and religious beliefs didnt make us any less or any more of a person. Based on our common humanity, I learned to respect cultural and religious diversity.